Account Director (Italy)

At TechBiz Global, we provide recruitment services to top clients from our portfolio. We are looking for a driven Account Director to manage and grow our client’s strategic partnerships in Italy, combining commercial account management with hands-on execution, technology rollouts and performance improvement. This role offers meaningful ownership of high-profile accounts within a fast-growing global technology company. Key Responsibilities Country Leadership & Commercial Growth • Own Italy growth strategy, commercial performance and revenue expansion. • Develop new partnerships with leading telecom operators, electronics retailers, device manufacturers and marketplaces. • Lead commercial negotiations and identify opportunities across channels, products and services. Strategic Account Management • Build trusted relationships with C-suite and senior executives at major Italian partners. • Influence stakeholders across functions and align organizations around commercial objectives. • Lead strategic business reviews and drive accountability for growth. Technology Implementation & Change Management • Lead end-to-end platform implementations and rollouts across retail and telecom partners. • Coordinate product, technology, operations, finance and commercial stakeholders. • Drive process redesign, frontline adoption and operational transformation; remove rollout bottlenecks. Commercial Performance & Execution • Own trade-in volumes, attach rates, revenue, partner profitability and customer experience. • Use data to improve pricing competitiveness, conversion and program performance. • Work with global teams to introduce new solutions and scale successful initiatives. • 7–12+ years in strategic account management, business development, general management or technology-led transformation. • Proven senior executive influencing skills and ability to navigate complex organizations. • Experience leading large technology implementations or change management programs. • Outstanding commercial acumen, negotiation, analytical and problem-solving skills. • Strong understanding of digital platforms and enterprise integrations; comfortable with technical stakeholders. • Telecom, consumer electronics, retail, marketplace or technology experience preferred. • Top-tier consulting followed by commercial or operational leadership is an advantage. • Entrepreneurial, hands-on, high ownership; fluent in Italian and English. Location & Career Opportunity Based in Milan, with travel across Italy and occasional international travel. High-visibility role with significant autonomy and potential for broader regional or international leadership.