Sr Enterprise Account Executive - East U.S

ABOUT PARLOA Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. Location: New York, New Jersey, Connecticut, Massachusetts, and surrounding Northeastern states YOUR MISSION: As an Enterprise Account Executive at Parloa, you will play a critical role in establishing Parloa as a category leader in Conversational AI across North America. Your mission is to win new enterprise logos, break into new industries, and close complex, high-impact deals with Fortune 1000 organizations. You will own end-to-end enterprise sales cycles, operate with a high degree of autonomy, and bring rigor to both deal execution and forecasting. This role is designed for a senior enterprise seller who thrives in greenfield environments, brings strong sales methodology discipline, and wants to influence strategy, positioning, and growth. IN THIS ROLE YOU WILL: - Own the full lifecycle of new enterprise logo acquisition, from outbound prospecting through close - Lead complex sales cycles involving multiple stakeholders, across Business and IT, and executive buyers (VP, SVP, C-level) - Apply Command of the Message–style selling to clearly articulate Parloa’s value, differentiate from competitors, and drive urgency - Operate with strong forecasting discipline using MEDDPICC, maintaining accurate pipeline hygiene and deal inspection - Build and execute account and territory plans to break into new industries and expand Parloa’s footprint - Identify and develop high-impact use cases that align business pain to measurable ROI - Deliver executive-level presentations, demos, and customer workshops that position Parloa as a strategic partner - Act as a trusted advisor, guiding customers through transformation initiatives involving conversational AI - Collaborate cross-functionally with Sales Engineering, Business Development, Customer Success, Marketing, and Operations to win and expand accounts WHAT YOU BRING TO THE TABLE: - 5+ years of experience in Enterprise SaaS sales, consistently closing complex, multi-stakeholder deals, and a proven track record of success and over achieving quota - Proven success in new-logo acquisition within large, sophisticated organizations (Fortune 1000 or similar) - Strong command of Command of the Message (or similar value-based enterprise sales frameworks) - Demonstrated proficiency with MEDDPICC, including deal qualification, inspection, and accurate forecasting - Experience managing longer sales cycles and navigating enterprise procurement, legal, and security processes - Exceptional business acumen with the ability to tie product capabilities to quantifiable business outcomes - Executive presence with strong communication, negotiation, and presentation skills - Technical curiosity and aptitude to understand and sell a conversational AI platform in partnership with Sales Engineering - A disciplined, self-directed approach suited to fast-growing, high-expectation environments WHAT'S IN IT FOR YOU? - The opportunity to join a rapidly growing Conversational AI startup with offices in Berlin, New York, and Munich. - Enjoy an immersive onboarding experience, where you’ll have the chance to delve into the Parloa product and immerse yourself in our dynamic company culture. - Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days. - Attractive compensation package with equity. - Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth. - Flexible working hours, Unlimited PTO and travel opportunities. - Regular team events, game nights, and other social activities. - A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks. WHY PARLOA? We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action. We're building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences. We're here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it. At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that's evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We've grown beyond the earliest startup phase, but we've kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we're scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more https://www.e-verify.gov/about-e-verify/what-is-e-verify. If you receive an offer of employment from Parloa, you will need to go through the E-Verify process of digital verification of your employment authorization documents as provided on the Form I-9. Participation in E-Verify does not limit your right to work and verification will only be completed after you become an employee with Parloa. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.