Director of Solution Architecture

Who We Are At Orion Global Solutions, we’re not your typical tech consultancy. As a Salesforce Summit Partner (the highest tier!) and one of the fastest-growing Salesforce partners in the New York Metro area, we bring innovation, speed, and genuine collaboration to every client interaction. But what truly sets us apart? Our people-first culture. We foster an environment where curiosity is encouraged, growth is inevitable, and every voice is heard. At Orion, you’re not just part of a company—you’re part of something exciting, impactful, and real. The Role As our Director of Solution Architecture, you'll play a key role in designing and delivering innovative Salesforce solutions while helping shape the future of Orion's technical capabilities. This is a senior, billable, client-facing role that combines solution architecture, technical leadership, and strategic problem-solving. You'll work closely with clients to understand their business challenges, translate complex requirements into scalable Salesforce solutions, and guide technical teams through successful implementations. Beyond client delivery, you'll serve as a trusted technical leader, providing architectural guidance, mentoring team members, and driving best practices across engagements. As Orion continues to grow, you'll also have the opportunity to take on direct people leadership responsibilities, helping build and develop a high-performing technical team. This role is ideal for someone who thrives at the intersection of business and technology, enjoys solving complex challenges, and is passionate about leading people and delivering meaningful client outcomes. We're looking for someone who can think strategically, roll up their sleeves when needed, and make a real impact on both our clients and our growing organization. What You’ll Be Doing No two days are exactly alike, but here’s a glimpse of what you’ll lead: Solution Architecture & Client Delivery Serve as a lead Solution Architect and trusted technical advisor on Salesforce client engagements. Own solution architecture and design for complex Salesforce implementations, ensuring solutions align with client business goals and long-term technology strategies. Lead technical discovery sessions, solution design workshops, and architecture discussions with clients and stakeholders. Translate business requirements into scalable, secure, and maintainable Salesforce solutions. Evaluate solution options and recommend architectural approaches that balance business needs, technical feasibility, scalability, and cost. Provide architectural guidance across Salesforce clouds, integrations, data architecture, automation, and platform capabilities. Partner with Engagement Managers, Business Analysts, Developers, and other delivery team members to ensure successful project execution. Provide technical oversight throughout the project lifecycle, proactively identifying risks, resolving challenges, and ensuring solution quality. Communicate complex technical concepts and recommendations to both technical and non-technical stakeholders. Support user adoption and long-term solution success by ensuring designs are practical, sustainable, and aligned with business processes. Maintain an active role in billable client delivery, balancing project responsibilities with broader technical leadership initiatives. Travel as needed for client workshops, key milestones, and strategic engagements. Technical Leadership & Practice Development Serve as a senior architecture resource and escalation point for complex technical challenges across client engagements. Establish and promote solution architecture standards, design principles, and Salesforce implementation best practices. Lead architecture reviews and provide guidance on technical design decisions to ensure consistency, quality, and scalability. Collaborate with delivery leadership to strengthen Orion's solution architecture capabilities and improve delivery effectiveness. Identify opportunities to enhance technical processes, methodologies, tools, and knowledge sharing. Stay current on Salesforce platform innovations, emerging technologies, and industry trends, bringing new ideas and recommendations to clients and internal teams. Support pre-sales activities, including technical discovery, solution design, architecture recommendations, effort estimation, and proposal development. Contribute to strategic discussions around technical capabilities, future service offerings, and growth opportunities. Foster a culture of collaboration, innovation, accountability, and continuous improvement. What You Bring Significant experience in the Salesforce ecosystem, with a strong background in Solution Architecture, Technical Architecture, or a comparable architecture leadership role. Proven experience designing and leading complex Salesforce implementations, preferably within a consulting or professional services environment. Strong understanding of Salesforce platform capabilities, solution design principles, integrations, data architecture, security, automation, and scalability. Ability to translate business challenges and requirements into practical, well-designed technical solutions. Experience leading technical project teams and providing architectural direction across cross-functional delivery teams. Strong client-facing communication, presentation, and facilitation skills, with the ability to engage confidently with both business and technical stakeholders. Experience partnering with project or engagement management teams to deliver solutions on time and aligned with client expectations. Strong problem-solving skills and the ability to evaluate trade-offs, navigate ambiguity, and make sound architectural decisions. Experience mentoring, coaching, or developing technical professionals. Understanding of Agile methodologies, software development lifecycles, and Salesforce delivery best practices. Ability to manage multiple priorities and balance billable client responsibilities with broader leadership initiatives. A collaborative, growth-oriented mindset with a passion for delivering high-quality solutions and helping others succeed. Why You’ll Love Working Here We take care of our people. Our benefits are designed to help you live well—inside and outside of work: Competitive health coverage (medical, dental, vision) Generous paid time off Wellness programs and work-life flexibility Community involvement + volunteer opportunities Employee recognition and career development support A vibrant, supportive culture where we work hard, learn constantly, and celebrate often Let’s Make an Impact Together If you're passionate about delivering exceptional client experiences, leading dynamic teams, and being part of a company that values innovation and heart—you’ll feel right at home at Orion. Ready to grow with us? Apply now. Let’s build something great together.