Senior Field Solutions Engineer - Traffic Systems & ITS (Pre-Sales)

About Miovision: At Miovision, we’re unlocking transportation networks that move you. Our vision and mission is to enable smart, fast, safe communities that simply flow, as we drive the Intelligent Mobility Revolution. Backed by the world’s most advanced traffic AI, Miovision’s innovations in traffic signal planning and operations are making it possible for cities to improve the transportation experience for drivers, cyclists and pedestrians. Our values drive us. They’re at the core of everything we do. If they align with yours, proceed through the GREEN light! - All in to win: We're driven by a winning mindset, approaching every challenge with intensity, clarity, and speed. - One Miovision: We succeed as one team, uniting diverse talents, building on trust, and putting our shared mission before ego. - Be better every day: We're committed to continuous growth, staying curious, building mastery, and embracing challenges as learning opportunities. - Make it happen: We are proactive and results-driven, taking ownership, acting with urgency, and focusing on solutions that deliver real impact. - Earn the customer: We are deeply customer-centric, focused on earning our customers' partnership every day by delivering exceptional experiences that drive their success. POSITION SUMMARY Are you an experienced Traffic Engineer, Traffic Operations Specialist, Intelligent Transportation Systems (ITS) Engineer, or Smart Mobility professional looking to step into a high-visibility, technical pre-sales role? We are looking for a strategic and technical professional who can bridge the gap between municipal infrastructure, cutting-edge traffic technology, and multi-departmental IT networks. As a Senior Field Solutions Engineer (Traffic Systems & ITS), you will serve as the technical authority and trusted advisor to state DOTs, municipal transportation departments, and engineering consulting partners across the Northeastern United States (NY, MA, CT, and surrounding states). In this role, you are not simply running standard product demos—you are an embedded technical consultant. You will work side-by-side with city traffic engineers, signal technicians, and IT directors to solve complex corridor management, signal optimization, and multimodal mobility challenges using Miovision’s cutting-edge hardware and cloud-based traffic software suite. Location: Remote (Northeast US - strong preference for MA, NY, or CT) Travel: 40–50% across the Northeast (and occasional cross-border travel to Canadian HQ) OBJECTIVES AND RESPONSIBILITIES - Drive Pre-Sales and Technical Discovery: Partner with the Regional Sales team to identify agency operational bottlenecks, evaluate existing infrastructure, and architect tailored ITS solutions. - Bridge Multi-Agency Integrations: Guide interdepartmental stakeholders across Traffic, Transit, Fire, Police, and Public Work to design and deploy connected Smart City solutions that meet city-wide goals. - Be an Embedded Consultant: Work inside key agencies’ daily operations to review their systems, document the gaps, and lead strategic initiatives to get them from where they are today to where they want to be. - Scope and Design Solutions: Write solution designs, technical documents, and implementation plans specifying network topologies, including cellular vs. fiber backhaul, IPsec tunnels, network switches, third-party and and cabinet-level integrations. for the integrations in each account plan. - Lead Proof-of-Concepts (POCs) & Pilots: Design, deliver and manage all product demos, pilot installations, and proofs of concept (POCs) to diverse audiences showcasing what our products can do and prove their value. - Manage Approved Products List and Master Specifications: Work with the Approved Products List (APL) team, customers and prospects to get products approved in the assigned territory and update their Intelligent Transportation Systems (ITS) specifications to include our Master Specifications. - Customer Advocacy and Deal Advancement: Act as the customer’s advocate, be the senior contact for problems that stall purchases, delay renewals, or put customers at risk of leaving. - Grow Accounts: Build account plans, create champions inside agencies, support case studies, webinars, and references, and work through cross-border rules to help large deals close. - Shape the Product Roadmap: Act as the technical voice of the customer back to Miovision’s Product Management and Engineering teams, translating field requirements and agency standards into future platform features. - Travel: Represent Miovision in the field (40-50% travel expected). IDEAL PROFILE Technical and Domain Expertise - Proven Domain Experience: 4+ years of hands-on experience and deep domain knowledge in Traffic Engineering, Traffic Operations, Municipal Transportation Planning, traffic management systems, Opticom/Signal Priority (EVP or TSP), network products, or ITS Pre-Sales/Systems Engineering, paired with a broad understanding of how various municipal departments interact and operate.. - Network and Communications Infrastructure: In-depth understanding of civic network architecture and communications infrastructure. - Practical familiarity with traffic signal controllers (NEMA TS1/TS2, Caltrans 170/2070, ATC), cabinet architectures, and roadside detection sensors (video, radar, loops). - Ability to consult on technical setups—including fiber vs. cellular deployments, IPsec tunnels, and network port configurations—to ensure seamless system connectivity between traffic controllers and Miovision solutions. - Product and Engineering Fundamentals: A working knowledge of product development lifecycle principles and basic engineering practices to collaborate effectively with internal technical teams. - Certifications: Certifications such as PTOE (Professional Traffic Operations Engineer), PE (Civil/Traffic), or IMSA Traffic Signal Level II/III are an asset. Consulting and Delivery Excellence - Strategic Consulting: Proven ability to develop compelling business cases, conduct thorough business analysis, and lead process mapping and redesign efforts. - End-to-End Implementation: Comprehensive systems implementation experience—guiding projects through requirements gathering, system design, testing, training, change management, and long-term support. - Pilots & Demos: Hands-on experience leading pilot projects and delivering engaging, high-impact technical and executive-level demonstrations. Municipal and Public Sector Fundamentals - Procurement and Compliance: Familiarity with how state DOTs (such as MassDOT, NYSDOT, CTDOT) and local municipal agencies evaluate, fund, and procure ITS technologies to navigate complex municipal environments. - Problem-Solving and Strategy: Strong analytical skills with a track record of diagnosing complex business problems and architecting novel solutions. Leadership and Execution - Project Management: Exceptional planning and organizational sk