BDA Team Lead, Care Partnerships

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 90,000 providers across all 50 states run their practice on our software, serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale, and building much of it with AI. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About The Role Headway's Care Partnerships team is on a mission to become the behavioral health partner of choice for every health system in the US. We make it easy for care management, social work, and clinical teams to refer their patients into high-quality outpatient behavioral health care. And we're growing fast. Cold outbound is now a proven, scalable channel for us to generate new health system partnerships. Our team of Business Development Associates (BDAs) books the meetings that drive our pipeline. As a BDA Team Lead, you'll lead a pod of 7–8 BDAs. You'll coach them to consistently hit quota, find what moves the funnel, and make the team better every month. This is a full-time leadership role with no personal quota. Your success is your team's success. You'll shape how we hire, onboard, and develop BDAs as the team scales. You will: - Lead and coach a pod of 7–8 BDAs to consistently hit their monthly meeting quota and qualification targets - Own your pod's funnel, from dials and connects to meetings booked, held rate, and conversion to qualified prospects - Run weekly 1:1s, call listening sessions, and live coaching during call blocks - Give clear, direct feedback to every rep, and regularly ask for feedback on your own coaching - Generate and test new ideas across messaging, sequencing, channels, and targeting, then roll out what works across the team - Partner with BD Leads and regional leaders to keep handoffs clean and meeting quality high - Help hire and onboard new BDAs as the team grows You will love this role if: - You have 2+ years in a high-volume outbound role (BDR, SDR, inside sales) and 1+ year leading or formally coaching a team of reps - You know your team's numbers cold and can explain what's driving them, rep by rep and stage by stage - You're energized by developing people. Watching a rep go from behind pace to quota is the best part of your week. - You generate your own ideas to hit goals, test them, and measure whether they worked - You give direct feedback, ask for it in return, and build trust with partners across the business - You're resilient and persistent. When the team is behind pace, you spot it early and act. - You're motivated by the opportunity to help solve one of our generation's defining problems: access to mental healthcare Bonus points if: - You have experience in healthcare, health tech, or selling into health systems - You've built or scaled an outbound team or playbook from an early stage - You've used dialer and sequencing tools (e.g., Nooks, Outreach, Salesloft) - You've worked in a fast-growing startup environment Compensation: Salary information is based on a single salary target per role and is differentiated based on geographic location. - Group A = $115,000 - New York City, San Francisco/Bay Area, Los Angeles / Orange County Area, San Diego, Seattle, Boston, Austin - Group B = $103,500 - Chicago, Denver, Washington DC, Philadelphia, Pittsburgh, Atlanta, Nashville, Phoenix, and Portland - Group C = $92,000 - Most remaining cities Other compensation includes commission and/or discretionary bonus. Commission payments are monthly. COMPREHENSIVE BENEFITS: Medical, dental, vision, HSA/FSA, 401(k) including match for 2027!, Carrot Fertility reimbursement, and paid parental, medical and caregiver leave. We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.