Group Sales Account Manager

Adventure is our Culture. Join a team that celebrates a lifestyle as bold as the terrain we love. At Backcountry, we are rooted in adventure, recognition, and wellbeing on and off the mountain. We spotlight employee stories, celebrate milestones, and offer exclusive outdoor perks. Whether you are at HQ, in a retail store, or remote, you will be part of a team that thrives on energy, exploration, and connection. Reports to: Head of Group Sales Location: Remote (United States or Canada) CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact hrbenefits@cscshared.com. Employment is contingent on a background check, including verification of prior employment dates. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. About the Role Backcountry Group Sales connects our brands to the business community, serving corporate, medical, university, military, and other industry groups. This B2B program is growing and needs a driven account manager to help scale revenue and client relationships. As Group Sales Account Manager, you will own the full sales cycle from lead development to close, building and managing a pipeline of group accounts while meeting monthly and quarterly revenue targets. Within your first six months, you will have established a reliable book of business, grown the inherited portfolio, and developed repeatable processes for prospect outreach and conversion. This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility. What You'll Do Generate revenue through outbound email, phone outreach, and in-person meetings with prospective group accounts Proactively anticipate customer needs to manage and grow each account in your portfolio through scalable, personal interactions Drive prospects through every stage of the sales cycle, from initial lead development to close, by identifying needs and overcoming objections Build repeatable systems to develop sales into accounts and accounts into recurring revenue Meet or exceed monthly and quarterly sales goals and expectations Build and maintain accurate records of all customers and prospects in the CRM and ERP Work directly with Backcountry vendor partners to coordinate inventory needs for group orders Participate in ongoing procedural and sales training sessions to sharpen skills and stay current on product knowledge Represent Backcountry values in every client interaction and internal collaboration Required Qualifications A minimum of 1 year of account management experience Experience in B2B or group/corporate sales Experience with CRM, ERP, and/or outbound platforms Strong verbal and written communication skills A degree of formal sales training (Sandler, MEDDIC, etc.) or equivalent account management experience Goal-driven mindset with a commitment to delivering exceptional customer service Demonstrated ability to stay motivated and manage your own pipeline independently Coachable — open to feedback and eager to improve Preferred Qualifications Interest in building a long-term career in sales Familiarity with outdoor, athletic, or lifestyle brands Why Join The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work. Cross-Functional Impact: Your work touches vendor partnerships, marketing, and fulfillment — giving you visibility across the business and a direct line between your effort and revenue growth. Skill Building: Structured sales training, hands-on coaching from your manager, and exposure to a modern B2B sales motion will accelerate your career. Ownership: You will own your pipeline end-to-end — from prospecting to close — with the autonomy to shape how Group Sales scales. Competitive Benefits (US): Paid time off policies, 401(k) match, medical/dental/vision and a variety of supplemental policies, and employee discounts across our portfolio of brands. Competitive Benefits (Canada): Paid time off policies, RRSP match, medical, dental, and vision coverage, a variety of supplemental benefit options, and employee discounts across our portfolio of brands. Interview Process Recruiter Screen - A 30-minute conversation with our recruiting team to align on the role, your background, and what you are looking for. Hiring Manager Interview - Conversation with the Head of Group Sales focused on your sales experience, approach to pipeline management, and how you handle objections. In-Person Interview - We'd like to meet you at our Salt Lake City office. Details and logistics will be arranged with your recruiter. Reference Checks - Conducted in parallel with the final stages where possible. Offer - We move quickly for the right candidate. Interview process is subject to change. Any updates will be communicated promptly and clearly. Please Note Part of our interview process is a mandatory in-person interview with someone on our team prior to an offer. Candidates that are unwilling or unable to meet for an in-person interview will be removed from consideration immediately.